All items are shipped via insured “signature required” shipping services based on your location. Jewelry Couture ships ONLY to the verified billing address for credit card transactions. We’re not liable for packages lost or stolen due to a customer having signed a “signature release form” which would authorize the carrier to leave the package at the front door.
You will receive a confirmation email with the projected date of delivery, if your package does not arrive as promised, you must contact us immediately within 48 hours of the promised arrival date. All charges incurred due to a package being refused or undeliverable and returned to Jewelry Couture, will the sole responsibility of the purchaser.